Frequently Asked Questions
Everything you need to know about your Beambox experience.
What is the standard shipping time for Beambox orders?
We process all orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can range from 7-14 business days depending on your location.
Do my electronic components come with a warranty?
Yes, every Beambox product is covered by a comprehensive 12-month limited warranty that protects against manufacturing defects and hardware malfunctions.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund or exchange.
Are Beambox products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before using a travel adapter.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm at checkout.